You have to find ways to make this work
I got my pedomenter last week and had to call Humana to get help getting it registered. Once registered, it worked fine for 3 days. I was sgining into my Humana account and then plugging in the pedometer to my computer. A little window would appear and it indicated the data was transferring. Yesterday, I logged in to the Humana site, but when I plugged the device into my computer, it would not download the date -acted like there was nothing plugged in. So I tried again this morning, thinking maybe this was a temporary issue - but no luck. Of course, being a Saturday, no one at Humana to help. I finally looked at the application in the app store. It clearly indicated it was loaded on my computer, so I plugged my device into my computer and wa-la - the little window appeared and the data transferred! Go figure! So if you are having trouble getting your data to transfer, try pulling up the app in the app store and then plugging in your device. Doing so also pulls up your Humana account and you can see that the data has transferred properly.
ONMYMAC about Humana GearSync